Amber Systems Technologies (AST) specializes in technically advanced, reliable point-of-sale (POS) software platforms and hardware products for business owners in food service and delivery, grocery stores, retail, and other industries that accept customers and payments. AST solutions work with the existing hardware used by a business and provides a unified software solution to manage all aspects of operations as well as process credit and debit card payments. That approach helps streamline operations, reduce costs, and improve overall efficiency.

AST customers can take advantage of flexibility and functionality in how they take customer orders, for example, including online orders, and how they receive payments thanks to AST's cloud-based technology called Vigore. AST's Stella scheduling app makes it easier for businesses that schedule appointments to manage those appointments, while its Vigore solution measures the labor costs and support related to those appointments as well as processes payments. Loyalty programs, payroll, and a host of other challenges can be solved with AST’s solutions, according to the company, which also offers sophisticated AI-robotics hardware for a variety of needs.

“Our solutions are highly affordable, simple to use, and within the reach of every business owner,” says Naveen Kumar, company founder and CEO.  “We deliver solutions to under-served restaurants and other customers by offering newer, affordable, and robust solutions in sync with market situations. AI-based robotics is the latest solution for larger restaurants to serve customers efficiently, while saving labor time and costs.”

One existing AST customer, for example, was struggling with staff shortages recently. “He has a sprawling space and was unable to get manpower to serve his clients,” notes Kumar. “He had two options, either to close the business due to hired-help issues or find a solution that would save his business. We offered him a Self-Ordering Kiosk for the diners and robots to deliver the food orders to their tables. This solved his major problem, and he is again a happy customer of ours.”

In 1994, Hamdey Altayyeb opened his business, My Pizza, in Morgan Hill, California. The AST system used by the business allows him to keep track of all pizza deliveries. That includes where drivers are going, which driver is making which delivery, how long a delivery is taking, and how much cash to collect from each driver because the system does all the math.

“As your operation changes over the years, they can actually work with you and update it to kind of customize it to your liking and your business,'' says Altayyeb. “It really helps us with payroll and to be more efficient in training employees. The loyalty system is very user friendly.”

AST was founded in 2004. It moved its headquarters to Hacienda in December 2014. Over the years it has developed a customer base throughout the greater Bay Area and California by focusing on excellent service, according to officials. “We strive to grow and learn from each of our clients,” says Kumar. “We listen to them and implement the solutions they need. Our goal is to make AST stronger by being a pioneer in this industry.”

For more information about Amber Systems Technologies, please visit www.ast-pos.com.