Quadient is a leader in business solutions for meaningful customer connections through digital and physical channels. The company is also a major global parcel locker operator. Earlier this month, the company announced an integration partnership with StarRez, Inc., a leading global provider of residential experience and student housing software solutions. The collaboration between the two companies integrates Parcel Pending by Quadient smart lockers with the StarRez student resident and property management platform, which supports and enhances the experience of residential communities. The collaboration kicked-off in the United States with a focus on higher education student residences.
Quadient smart lockers have been installed across the nation at more than 200 campuses of higher education. These smart lockers help colleges and universities streamline the delivery of ever-increasing volumes of packages, saving staff time and resources while improving the student experience. StarRez partners with more than 1,300 institutions and organizations globally to empower thriving communities, create modern resident experiences, and automate housing operations from roommate matching to resident self-service to front desk operations.
“With StarRez and Quadient working together, students have access to more services and campus staff benefits from a more streamlined and cohesive experience for resident management,” said Austin Maddox, North America executive vice president, Parcel Locker Solutions, Quadient. “We look forward to exploring new innovations between Quadient and StarRez.”
“The integration between Quadient and StarRez is a new and exciting partnership that now gives our community access to more efficient ways to manage their package operations for their residents,” according to David Meale, StarRez President and Chief Customer Officer. “Quadient and StarRez both share a vision to support campus-wide efficiencies through automation, security, and scalability, and to ultimately exceed student expectations. StarRez and Quadient’s Parcel Pending smart lockers will help teams deliver an improved and valuable experience for staff and residents.”
Quadient’s Parcel Pending Campus Hub system goes beyond mail services, offering contact-free exchange points on campus for items such as event materials, bookstore merchandise, class and IT equipment, on-campus dining, and moving materials. The system provides a full chain of custody for packages and other goods distributed on campus through the lockers, ensuring accountability and transparency.
The installation of Quadient smart lockers at colleges and universities contributes to more than a total of 18,900 Quadient locker installations worldwide in industries ranging from higher education, retail, multifamily and commercial real estate, and carriers. The company, which became a Hacienda tenant in October 2020, offers a broad range of services to improve customer interactions.
A organizations seek to address the key elements driving customer connections today, they often struggle to move fast and meet evolving consumer demands due to compliance mandates, ever-changing requirements, mergers and acquisitions, system complexities, internal politics, shifts in demographics,” according to company officials. “Our purpose is to simplify the connection between people and what matters.
”For more information about Quadient, Inc., please visit www.quadient.com.
For more information about Quadient smart lockers, please visit www.parcelpending.com/en-us/blog/introducing-campus-hub-a-new-platform-for-distributing-goods-on-campus.